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Hi Sharon, It's hard to say for sure without seeing it, but it sounds like you may have a water heater bypass set up that's stil set up for winterizing that's causing your problem. It should be on the back of the water heater. If there's 3 valves the one's on the in and outlet should be open and the center one closed. If a single valve it should have directions on it. Hope this helps, good luck! |