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My bedroom slideout has a Dewald Gearmotor.(They have been taken over by powergear). Under normal operation, at the end of the cycle the gearmotor pushes the slide up against the seals and shuts down by a current limiting device. Now the slideout does not get that final push up against the slides and the motor keeps running. The motor keeps running, there is a threaded rod coming out of the side of the gear box and is also turning, but the shaft going to the pinion gear is not turning. The gearmotor drives the slide in and out fine with no abnormal noise, so it can't be a striped gear. I have to assume that there is some kind of clutch inside the gearbox. The threaded rod coming out of the side of the gear box does have a nut on it and I wonder if this is an adjustment for a clutch. I tried calling Power Gear and the lading who answered the phone was quite frank. She said that I could leave a message but they would not call me back if I wasn't a dealer. (Nice customer service). Any advice would be appreciated.
The threaded rod with the nut should be a clutch engage/disengage for manual retract if its not in the correct place the room may operate but not seal in/out properly
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